FAQ's
Product lnformation
will our rings rust or tarnish?
Nol Each ring is hand crafted with precious metals that will not rust, fade, discolor, or tarnish.
an our rings fit a man or children ?
Absolutelyl our rings are made to be adjustable to fit all sizes. Our jewelry has been worn and loved by over 25,000 happy customers!
will the ring catch edges or get caught on clothing?
our intricate designs are smooth around the edges to ensure your jewelry will not catch onto objects or clothing!
What are your shipping times?
Since most goods are custom, we need 1-3 days to process your order.
Once shipped orders take 5-10 days to arrive worldwide!
*Delays may occur during the holidays or times with high demand
***Please note:Proiect Hope Rings is not responsible for lost and stolen packages
Do you allow for multiple engravings?
lieslPeseftit sdaring no you c rt ou il thn be dlrced o he cat ag the il b a noe cion lbe ed led anotetoyou ao f mhere yuc a1 t mute g an ng utontretons ore thn og
Example: 2 rings with Grandpa 1ring with Dad
0, youca simply a d you fist eng a ing it the bck arow to return to the produt page where you can enter thesecond engravig Repeat the procssuntl you have what you need!
Can l engrave a heart into the ring ?
Yes! We do allow for symbols, such as a heart, to be engraved into the ring.
Example: Grace or Grace <3
where are you located?
our company is incorporated in California!
Can l pay with PayPal?
AbsortlyfPese fistpoced to checut at th top of the checovt page thre ill h anexress checorvtoyton where yu ca select to pay thoughPaPal o ou othr payment proidtrs.
Ordering
How can l check the status of my order?
tou an trck y oie otats ty les n o the uar co t th lst fthe shopine bg t.the o rghtof ths pre f udont hae an count, o tl lcive an al tsdete wit a racting uniberwhenyour order is shipped.
Can l change or cancel my order?
lepoe o shes a thtade re.s ea ashtpr g tve oth e anot a a eay hanes. o yourorers one th sbee shiped f you need to changeon cancel yu order pleasecontact usimmediately here contact us
How do l know if my order was processed /shipped?
Upn completo f yu over lthecrt o illsarve aconimetion al it y oter tets: ane ou oiernraeshoa ed wesil andy u an mloltntimato thtitote etherec. ng unber fo yuPak e f uthe n cc nt wt as ucan egnt o yur acc.rt rd vre po cder f aubli e you ct r was poc.sedandvou dihn recive aneml contac us yis ourcontact fom or email s herePlease be sure to check your spam and or junk mail folders.
Shipping & Returns
What are your shipping times?
Since most goods are custom, we need 1-3 business days to process your order.
Once shipped orders take 5-10 days to arrive worldwide!
*Delays may occur during the holidays or times with high demand
*** Please note: Project Hope Rings is not responsible for lost and stolen packages
How much does shipping cost?
Pricing: For a limited time, shipping is free worldwide!
Priority Processing and Express Shipping options are available on the cart page and checkout for those who need their order faster!
Do you offer Priority Processing and/or Expedited Shipping?
Priority Processing and Express Shipping options are available on the cart page and checkout for those who need their order faster.
Do you ship outside the United States?
Yes, we ship worldwide!
At this time we do not accept returns on international orders. lf your order arrived damaged or defective, please contact us